Healthcare Services

Specialized Support for Long-Term Care and Retirement Homes

Course Overview

With deep roots in Ontario’s healthcare system, I help long-term care and retirement homes turn regulatory pressure into operational strength.

Whether you're struggling with compliance, culture, or day-to-day efficiency, I bring tools and guidance to improve care, cut through confusion, and strengthen your team from the inside out.

From front-line workflows to leadership coaching, every topic is built for real homes, real problems, and real results.

Course Topics

Policy drafting and regulatory tracking
Custom checklists and mock audits
AI-powered documentation and reporting

Build a QI culture across all levels
Align QI plans with actual care goals
Use simple tools to track progress

Strengthen day-to-day IPAC practice
Prep for inspections with mock reviews
Use AI to streamline tracking and reporting

Streamline repetitive tasks
Improve accuracy and reduce paper
Organize meetings, notes, and follow-ups with AI

Lead through change with clarity
Manage burnout and communication gaps
Train emerging leaders in real-world care settings

Meet Your Instructor

AE James

I’m Augustin

a healthcare leader, executive coach, and AI educator

I have over 20 years of nursing experience. My journey has taken me from bedside care to senior leadership roles across long-term care and retirement homes.